Mail app on MacOS 10.10 and up for IMAP

Overview

How to configure Mail app on your Mac to access RPI IMAP email

Procedures

1. Launch System Preferences and select 'Internet Accounts'

[System preferences screen with Internet Accounts selected]

2. Select 'Add Other Account'

[Internet Accounts screen with Add other Account selected]

3. Select 'Mail Account'

[Internet Accounts screen with Mail account selected]

4. Enter your name, your RPI email address and password then click 'Sign In'.

[Add a mail account screen showing name, email address and password lines to complete]

5. Your email address and password should be brought over from previous screen.

Type RCS ID in username field WITHOUT @rpi.edu.

Select account type :IMAP

Incoming Mail Server :mail.rpi.edu

Outgoing Mail Server :mail.rpi.edu

Ignore message 'unable to verify account name or password'

6. Click 'Sign in'

[Internet Accounts screen showing the RCS ID/username only should be typed in the Usern Name field]

7. If the account is setup successfully, you will see a screen to select the apps you want to use with this account. Click 'Done'

[Internet Accounts screen showing the apps you want to use with this account with the word Done selected]

8. Launch Mail app and navigate to Mail 'Preferences'

[mail drop down list with preferences selected]

9. Select 'Accounts' tab, select your RPI IMAP email account, select 'Server Settings'

In the 'Incoming Mail Server (IMAP)' section,

Deselect 'Automatically manage connection settings'

Verify that incoming mail server port is set to 993 and select 'use TLS/SSL'

Authentication 'Password' is selected.

In the 'Outgoing Mail Server (IMAP)' section,

Deselect 'Automatically manage connection settings'

Verify that outgoing mail server port is set to 465 and select 'use TLS/SSL'

Authentication 'Password' is selected.

10. Click 'Save'

[Accounts screen showing port 993 selected and port 587 selected]

11. Send a test email from this account to verify that your email is functional.

Problems with Sent emails going into Sent folder -- Mac OS X 10.12 Sierra and similar

1. Open Mail and choose the "Mail" menu in the upper left. Select Preferences.
2. Choose the "Accounts" Tab at the top, then select the account you wish to adjust in the list on the left.
3. Select the "Mailbox Behaviors" tab on the right.
4. Under "Sent Mailbox" be sure to select the correct mailbox as "Sent" folder on the server.
5. Close the Preferences window and choose to save your changes if prompted.

If you need additional assistance, please Submit an online Support Request.

Last Reviewed:   03-Feb-2023