Drafts/Sent/Junk/Trash Folder is Missing in IMAP/Webmail

Overview

Special folders are part of the default template in Webmail.  It is possible to delete it.  This provides the steps to recreate a missing special folders.

Procedures

Create a new Drafts/Sent/Junk/Trash Folder:

1. 1. Settings - Folders +
   2. Folder name:  name appropriately
   3. Leave Parent folder blank
   4. Save

Set the new Folder(s) as a Special Folder:

• 1. While still in Settings click on Preferences
  2. Special Folders
  3. Main options -- choose from drop down select appropriate folder(s) you created in Step 1
  4. Save

Last Reviewed: 27-Jan-2021