Shared Mailbox - adding to Apple Mail App

Overview

This article will provide you with the steps on how to set up a shared mailbox on a Mac in the Apple mail app.

Procedures

In Apple Mail App:

1. Click on the Mail tab in the top left corner of screen
2. Select Add Account
3. Click Other Mail Account and then Continue
4. In the next window enter the following information:
   1. Name: Enter whatever name you want for the shared mailbox
   2. Email Address: Enter full email address of shared mailbox (ex. sharedmailbox@rpi.edu)  
   3. Password: Enter your RCS password
5. Click Sign In (It will give you a warning that the password is incorrect, just ignore this)
6. In the next window enter the following information:
   1. Email address: This should already be filled in (ex. sharedmailbox@rpi.edu)
   2. Username: Enter your RCS username preceded with win\ (ex. win\smithj)
   3. Password: Enter your RCS password
   4. Account Type: Choose IMAP
   5. Incoming Mail Server: Enter exchange.rpi.edu
   6. Outgoing Mail Server: Enter exchange.rpi.edu
7. Click Sign In
8. In the next window deselect Notes
9. Click Done

You should now see the shared mailbox on the left side in the mail app with your other mailboxes. 

Last Reviewed: 20-Feb-2020