Useful IT information links for those new to the Rensselaer Community

Overview

ITSSC (IT Services and Support Center) has a lot of useful self-help information.  However, this article provides the links most appropriate for those new to the Rensselaer Community.

Also, please do not hesitate to reach out to the Help Desk located in the VCC.  We are dedicated to providing high quality, efficient customer service for your IT requests.  Visit https://support.rpi.edu for our current hours of operations and contact information.

Procedures or Details

IT Support page – current DotCIO announcements

Getting Started - IT Services and Support Center (ITSSC)

DotCIO Technical Tips section

Obtaining your RCS UserID

SIS Account – Self-Service Information

Time Sheet System - Quick Overview

Email for Faculty and Staff

Email for Students

Beware of Spam and Phishing

Register for a Box account (file collaboration service)

Microsoft Office Suite

Network, WiFi and Remote Access

Update Directory Information

Last Reviewed: 08-Feb-2020