How to Add a New Server or Test to Nagios

Overview

This document contains the instructions needed for adding a new monitoring test to RPI's Nagios system.  If, for instance, you have a new server, or a new hard drive within that server, this document is the one to follow.

Procedures

To add a new server or test to Nagios, you'll need to submit a support request in the ITSSC, as follows:

1. If necessary, install the server-side monitoring agent (NCPA) on to your server.  Instructions for doing so can be found in the “Installing the Nagios Monitoring Client on Your Server” article.
2. Submit a new support request.
   1. Fill in your contact information.
   2. In the “Support Request Category” field, select “Server → Nagios → Nagios - Add Host/Service”.
   3. In the “Detailed Description” field, please provide:
      1. The name and IP address of the server.
      2. What you want to have monitored and how often you want the test to occur.  Please be specific.
      3. The thresholds for when alerts will be generated.  For example, on a hard drive partition, you can request that warning-level alerts be generated when the partition is 50% full, with critical-level alerts being generated at 80%.
      4. A list of people (and their email addresses) that will be notified in the event of problems.
      5. In addition, if you have procedures that Operations can follow in the event of problems, please include a copy of those.

Once the ticket has been entered, it will be dealt with within three business days.

Last Reviewed:   17 August 2020