ITSSC (IT Services and Support Center) has a lot of useful self-help information. However, this article provides the links most appropriate for new Students to the Rensselaer Community.
Also, please do not hesitate to reach out to the Help Desk located in the VCC. We are dedicated to providing high quality, efficient customer service for your IT requests. Visit https://support.rpi.edu for our current hours of operations and contact information.
IT Support page – current DotCIO announcements
Getting Started - IT Services and Support Center (ITSSC)
Table of Account Information for Computing Services
SIS Account – Self-Service Information
Duo Multi-Factor Authentication -- utilized to access multiple RPI systems
Requirements for Accessing RPI Systems from Off-Campus - Duo and VPN
Register for a Box account (file collaboration service)
Time Sheet System - Quick Overview
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