Faculty new to Rensselaer Community

Overview

ITSSC (IT Services and Support Center) has a lot of useful self-help information. However, this article provides the links most appropriate for new Faculty to the Rensselaer Community.

Also, please do not hesitate to reach out to the Help Desk located in the VCC. We are dedicated to providing high quality, efficient customer service for your IT requests. Visit https://support.rpi.edu for our current hours of operations and contact information.

Details

IT Support page – current DotCIO announcements

Getting Started - IT Services and Support Center (ITSSC)

DotCIO Technical Tips section

Accounts/Logins:

Table of Account Information for Computing Services

RCS UserID - Activating

Duo Multi-Factor Authentication -- utilized to access multiple RPI systems

Email for Faculty

SIS Account – Self-Service Information

Submitting your Photo for your Campus id card

New Employee - RPI Help Desk Mediasite - Once you click on the New Employee link above, click "Gu" in the upper right corner and login with your RCS username and password

Requirements for Accessing RPI Systems from Off-Campus - Duo and VPN

Beware of Spam and Phishing

Learning Management System (LMS)

Microsoft Office Suite

Wireless Connections - WiFi

Update Directory Information

RPI Alert

Time Sheet System - Quick Overview