Overview
ITSSC (IT Services and Support Center) has a lot of useful self-help information. However, this article provides the links most appropriate for new Faculty to the Rensselaer Community.
Also, please do not hesitate to reach out to the Help Desk located in the VCC. We are dedicated to providing high quality, efficient customer service for your IT requests. Visit https://support.rpi.edu for our current hours of operations and contact information.
Details
IT Support page – current DotCIO announcements
Getting Started - IT Services and Support Center (ITSSC)
Accounts/Logins:
Table of Account Information for Computing Services
Duo Multi-Factor Authentication -- utilized to access multiple RPI systems
SIS Account – Self-Service Information
Register for a Box account (file collaboration service)
Submitting your Photo for your Campus id card
New Employee - RPI Help Desk Mediasite - Once you click on the New Employee link above, click "Gu" in the upper right corner and login with your RCS username and password
Requirements for Accessing RPI Systems from Off-Campus - Duo and VPN
Learning Management System (LMS)
Time Sheet System - Quick Overview
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