Jay McGlothlin
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Mobility Print
Overview Mobility print is a new way to connect to RCS printers at RPI. While it primarily for mobile devices it is an option for Mac OS and Windows computers. However, plotting from mobile device...
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Installing School and Research Maintained Printers
Overview This guide explains how to connect to the office printer/scanner/fax machine units maintained by Client Information Services using Mac OS X and Microsoft Windows operating systems. In gen...
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Remote Computer Support
Overview Remote support provides the ability to receive desk side service without IT Staff being physically present at your computer. It allows the remote IT staff to view and control your desktop...
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Data protection technologies
Overview This document outlines the levels of data protection different technologies you may consider or use offer. It may be used as a basis for understanding your acceptable level of risk and to...
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Connect to a SMB file server
Overview General instructions on how to connect your computer to a file server at RPI. These servers might be refereed to as "windows", samba, mapped drives, or SMB servers. Procedures You should ...
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LabArchives overview
Overview What is LabArchives? LabArchives is a electronic laboratory notebook (ELN) provider. Additional information on the product can be seen at https://www.labarchives.com/eln-for-research/ G...
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High Performance Computing at CCI
Overview What is High Performance Computing at CCI CCI provides HPC clusters for use by RPI Faculty and students. This includes AiMOS, our Top500 supercomputer. Details How do I get access Informat...
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Supported computer hardware standards
Overview This document outlines the standards for purchasing computers that you would like IT staff assistance with installing or in the event of hardware problems. These guidelines are designed t...
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How to run OS updates
Overview Most operating systems will typically schedule updates and run them automatically as needed. However in some cases you my be requested by IT support to check to see if your computer has p...
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Office 365 and OneDrive @ RPI - Access/Terms and Conditions
Overview This article helps describe Office 365 and OneDrive and how to access them via the web version, how to install the Microsoft Office Suite locally, and the terms and conditions of using ...