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Mare

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Activity overview

Latest activity by Mare
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    Mare created an article,

    Duo Mobile - Adding a new Device

    Overview How to manage existing devices in Duo Mobile for Multi-Factor Authentication. Procedures Changing your Duo Settings and Devices - including adding a new or additional device NOTE:  If you ...

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    Mare created an article,

    Adobe - can no longer print to pdf

    Overview Trying to save a file as pdf by printing to pdf no longer works. Procedures Instead of choosing File - Print - Adobe pdf OR File - Print - Microsoft Print to PDF choose File - Save as pdf ...

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    Mare created an article,

    Hardware - P1 display issue after going to sleep

    Overview Some Lenovo P1 laptops have a display issue after closing the laptop and reopening or awaking after sleep mode.  Display is distorted and black and white. Procedures Hold the power button...

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    Mare created an article,

    VPN does not fully uninstall on a Mac

    Overview Uninstalling VPN from a Mac sometimes does not fully uninstall and requires a command line to complete the process Procedures: Requirements: MacOS 10.15 or newer Cisco AnyConnect client 4...

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    Mare created an article,

    Mobile Device - Android using Outlook app

    Overview How to configure Outlook for Exchange Online for Android device. Note:  RPI WiFi connection and/or VPN connection is not needed to access email. IMPORTANT:  If you are currently enrolled i...

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    Mare created an article,

    Mobile Device - iOS using Outlook app

    Overview How to configure Outlook for Exchange Online for iOS device. Note:  RPI WiFi connection and/or VPN connection is not needed to access email. IMPORTANT:  If you are currently enrolled in Mo...

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    Mare created an article,

    Email access from Web Browser

    Overview How to access email from Web Browser. Procedures To access your individual email go to: https://outlook.office.com Select school/work account if prompted Login with your work Microsoft a...

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    Mare created an article,

    Mobile Device - Android using Google mail

    Overview How to configure the native Goggle Mail app for Exchange Online. Note:  RPI WiFi connection and/or VPN connection is not needed to access email. IMPORTANT:  If you are currently enrolled i...

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    Mare created an article,

    Mobile Device - iOS using Mail app

    Overview How to configure the native iOS mail app for Exchange Online on mobile devices. Note:  RPI WiFi connection and/or VPN connection is not needed to access email. IMPORTANT:  If you are curre...

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    Mare created an article,

    Shared Mailbox - access via web browser

    Overview How to access a shared mailbox from a Web Browser. Procedures Option 1: https://outlook.office.com/owa/sharedmailboxname@rpi.edu Option 2: While logged into your own email on a web bro...