Mare
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Activity overview
Latest activity by Mare-
Mare created an article,
Thunderbird - latest update 102.7.0 has authentication issue with Microsoft 365 enterprise accounts
Overview There is an issue with the latest version of Thundebird 102.7.0 authenticating with Microsoft 365 enterprise accounts. The update is not automatic and it is not recommended to manually up...
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Mare created an article,
Box - Adding Box location to Microsoft 365 applications for co-authoring
Overview Adding Box as an option to save as in Microsoft Office 365 applications -- Word, Excel and PowerPoint. Enabling this feature accesses and saves files in Box on the Cloud allowing for real...
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Mare created an article,
Mac - Hardware Repair for out-of-warranty devices
Overview Procedure for obtaining hardware repair for Mac devices that are out of warranty. Procedures Mail-in Repair: Call Apple Education support at 800-800-2775, option 3 (technical support), t...
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Mare created an article,
Thunderbird email client not sending email with Exchange Online
Overview Thunderbird email client is not sending email with Exchange Online - typically after an upgrade to Thunderbird client. Resolution is to disable IPv6. Procedures In Thunderbird, click on ...
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Mare created an article,
Clearing DNS Cache
Overview Sometimes issues connecting to a server, especially after maintenance and upgrades were done on it, can be cleared up by clearing DNS. Procedures Windows - Flush the DNS Cache At the bott...
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Mare created an article,
Meeting Invites AutoPopulates with Online Meeting Information
Overview You create a meeting in your email client and it auto populates with online meeting information such as WebEx information. Steps to turn this off in Outlook email client and Browser. Be ...
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Mare created an article,
Box - Can't upload or create files or folders
Overview Unable to upload files or create files or folders in Box. Details The All Files level contains your Documents folder and any folders that have been shared with you (if any). Files or fold...
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Mare created an article,
Login to Respite to train email as Spam
Overview Email makes it past spam settings into your Inbox. It does not appear to have any phishing attempts or malicious links, but it is an annoying Spam that you would like to avoid getting in ...
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Mare created an article,
Shared Mailbox - adding to Outlook app on Mobile Device iOS or Android
Overview How to add a shared mailbox you have access to on Outlook app on Mobile Device iOS. Procedures Add the shared mailbox: Open Outlook app on your iOS mobile device. Tap on your profile pict...
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Mare created an article,
Duo Mobile - Adding a new Device
Changing your Duo Settings and Devices - including adding a new or additional device NOTE:If you need to replace your old device and you do not have access to it, you will need to submit a Support ...