Mare
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Activity overview
Latest activity by Mare-
Mare created an article,
New Outlook View - how to turn on and known issues
Overview Microsoft has released a new look for Outlook 365 for windows known as New Outlook. Procedures To have the option to choose the New Outlook view you must be fully up to date with Micros...
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Mare created an article,
Box Drive on Mac OS - sync issue when saving files under All Files level
Overview Box Drive on Mac OS doesn't sync files to box.com Details Box Drive on Mac OS, unlike Windows, allows you to save files under the All Files level. However there will be red explanation po...
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Mare created an article,
What is my RPI email address
Details Your RPI email address is comprised of: yourRCSuserid@rpi.edu RPI uses Microsoft Exchange online for email. When you see a Microsoft login: choose work or school account login with RPI ...
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Mare created an article,
Mobile Device - iPhone Contacts saved in Exchange moved to local contacts
Overview How to save Contacts on iPhone saved to Exchange to local contacts. Procedures or Details (Note: use one or the other) On your iPhone: Go to Settings>iCloud, turn Contacts to Off, choos...
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Mare created an article,
Lenovo Docking Station - newly deployed docking station not connecting to Internet
Overview Newly deployed docking station for Lenovo laptop is not connecting or not staying connected to the Internet Procedures With the laptop still connected to the docking station, connect th...
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Mare created an article,
Disposal of Technology Equipment
Overview Proper disposal of technology equipment. For security purposes, it is particularly important to properly dispose of devices with hard drives and batteries. Procedures Devices that contain...
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Mare created an article,
Windows Security login pop-up configuring Outlook for Windows
Overview Steps if you are continually getting a Windows Security login pop-up when configuring Outlook. After following these steps go back to configuring Outlook. Procedures Reset the Windows Cr...
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Mare created an article,
Thunderbird - latest update 102.7.0 has authentication issue with Microsoft 365 enterprise accounts
Overview There is an issue with the latest version of Thundebird 102.7.0 authenticating with Microsoft 365 enterprise accounts. The update is not automatic and it is not recommended to manually up...
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Mare created an article,
Box - Adding Box location to Microsoft 365 applications for co-authoring
Overview Adding Box as an option to save as in Microsoft Office 365 applications -- Word, Excel and PowerPoint. Enabling this feature accesses and saves files in Box on the Cloud allowing for real...
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Mare created an article,
Mac - Hardware Repair for out-of-warranty devices
Overview Procedure for obtaining hardware repair for Mac devices that are out of warranty. Procedures Mail-in Repair: Call Apple Education support at 800-800-2775, option 3 (technical support), t...