Mare
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Activity overview
Latest activity by Mare-
Mare created an article,
Anti-Virus software for Personal Devices
Overview Anti-Virus software recommendations for personal devices, including laptops purchased by students through the mobile computing program. Procedures or Details (Note: use one or the other) ...
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Mare created an article,
RCS Account Reactivation after Re-Enrolling as a Student or ReEmployment
Overview Your RCS Account needs to be reactivated if you have left Rensselaer and return by re-enrolling as a student or getting re-employed if Faculty of Staff member. Procedures Follow the proce...
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Mare created an article,
Table of Account information for accessing Computing Services
RCS (Rensselaer Computing Services) and SIS/RSS (Self-Service Login) Information RCS account RCS userid: 8 characters – first 5 characters of your lastname, first initial and potenti...
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Mare created an article,
Adobe - pdf files open in a Browser instead of Adobe application
Symptoms When open a pdf file it opens within a browser such as Chrome. Resolution Need to change the default app that opens pdf files 1. In Windows search bar search on: default apps 2. On ri...
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Mare created an article,
Adobe Reader - no Save As option
Symptoms You try to click on Save As in Adobe Reader and it is not an option. Resolution 1. Open Adobe Reder 2. Click on Edit menu at top - Preferences - click on General on the left 3. Uncheck...
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Mare created an article,
Flag for Emails coming from an External source
Overview In an ongoing effort to help protect members of the campus community from email phishing scams, emails originating from outside of RPI will have the term [EXTERNAL] at the beginning of the...
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Mare created an article,
Plotting a pdf file using Adobe Illustrator
Overview Steps for printing/plotting in Adobe Illustrator. Procedures: Open pdf file in Adobe Illustrator Select File, then in the popup dropdown menu click on the Print option Select printer/plot...
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Mare created an article,
Duo Mobile - Multi-Factor Authentication
Overview Many services using RCS userid and password login require Duo Mobile for Multi-Factor Authentication. Procedures https://itssc.rpi.edu/hc/en-us/articles/4404857070733-Duo-Mobile-Multi-Fact...
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Mare created an article,
Duo Mobile Multi-Factor Authentication
Overview How to enroll and manage existing devices in Duo Mobile for Multi-Factor Authentication. Procedures https://itssc.rpi.edu/hc/en-us/articles/4404857070733-Duo-Mobile-Multi-Factor-Authentic...
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Mare created an article,
How to Forget a WiFi Network
Overview Forgetting a wireless network on your device is often necessary after a password change or a new certificate has been implemented. This article provides instructions on how to forget a wi...