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Lynn

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Latest activity by Lynn
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    Lynn created an article,

    How to create a Folder in Box

    Overview Folders can be organized in box the same way as on your computer.  Procedures or Details  While in your Box account, click once on the "Documents" folder or any folder listed.  ...

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    Lynn created an article,

    MatLab License Renewal

    Overview Matlab users may get a warning that their license is about to expire (9/30/2017). Our campus Matlab license has been renewed through 8/31/2018. If you receive this message, please follow t...

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    Lynn created an article,

    Clearing the local DNS cache in Windows 10

    Overview The procedures below shows how to clear the local DNS cache on your computer. A DNS cache is just a memory of recent DNS lookups that your computer can quickly refer to when it's trying to...

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    Lynn created an article,

    Announcements and Alerts

    Overview IT Announcements and Alerts can be found in the yellow area at the top of the page on the link below.  Please visit this page frequently for updates.  It is also a good place to refer to i...

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    Lynn created an article,

    Exchange Quota Warning - clean up

    Overview Mailbox quota information: NOTE: Mailbox size directly effects the performance of your e-mail client, especially in situations where you are retrieving e-mail from off campus. Below is inf...

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    Lynn created an article,

    Webmail Over Quota?

    The quota of IMAP mailboxes is 500MB, and cannot be increased.  In order to make space for new incoming messages, you will have to delete emails that are in the mailbox.  If you would like to save ...

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    Lynn created an article,

    Steps to follow if you feel your email has been compromised

    Change your RCS password as soon as you can http://dotcio.rpi.edu/services/accounts-identity/rcs-accounts/changepassword If you have used this same password for other applications/sites, it is ...

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    Lynn created an article,

    How do you know if you received a Phishing or Spoofing Email?

    Look carefully at the display name – Email Address Ex: the bank doesn’t have a domain called “secure.com” Look but don’t click Hover your mouse over any URL links embedded in the body o...

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    Lynn created an article,

    Email Virus and Malware Scanning

    All email sent to mail.rpi.edu (incoming mail to you as well as outgoing mail from you) is scanned for known viruses. Note, however, that email is not the only way viruses spread. Users are strongl...

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    Lynn created an article,

    Respite FAQ

    My email to RPI was rejected - what do I do? If your email was rejected with the message: ``Message failed anti-spam test...'' you will need to contact the intended recipient and ask them to ...