Deb Allen
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Activity overview
Latest activity by Deb Allen-
Deb Allen created an article,
Troubleshooting: Barco software does not work on up-to-date Mac
Symptoms The old Barco firmware/software did not work any more with MacOS due to security updates in MacOS causing memory access issues. After installation, the new Barco firmware/software is not...
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Deb Allen created an article,
Troubleshooting: Webex does not show Outlook calendar
Symptoms Webex can become disconnected from the Outlook calendar, resulting in multiple different possible errors. In the Webex desktop client, an error shows "Unable to show your meetings from Mi...
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Deb Allen created an article,
Creating Content: Creating and Using a Channel
Overview Once videos have been uploaded to MyMediasite, they can be shared with viewers either singly, or grouped in a channel. Collecting videos on a single topic into a channel simplifies the sha...
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Deb Allen created an article,
Getting Started: Using the Webex Scheduler with Outlook - MacOS
Overview Webex uses the Webex Scheduler tool to integrate with Outlook 365 and Exchange Online. In the past, Webex provided a tool called the Webex Productivity Tools in order to integrate Webex w...
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Deb Allen created an article,
Creating Content: Editing Captions in MyMediasite
Overview All MyMediasite content is automatically captioned using Vidable provided by Mediasite, an AI automatic captioning utility. While it has a high accuracy rate, it is not always perfect, and...
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Deb Allen created an article,
Creating Content: Downloading a Transcript
Overview Mediasite will provide a transcript of captioned material for download through the MyMediasite portal by the owner of the presentation (or others who have been permitted to do so through M...
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Deb Allen created an article,
Best Practice: Performing Multiple Edits on a MyMediasite Presentation
Overview Every time changes are made to a MyMediasite presentation and saved, there are server-side processing jobs which need to be completed. Sometimes attempting to make two changes at once will...
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Deb Allen created an article,
Creating Content: Adding Captions with Vidable
Overview In order to ensure that videos are accessible to everyone in the campus community, captions should be provided for all events, lecture captures, and course materials. Vidable is an AI auto...
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Deb Allen created an article,
Creating Content: Linking a PowerPoint Presentation to a Mediasite Video
Overview Mediasite is unable to host files that are associated with presentations, however, the Link feature will allow a viewer of a presentation to view linked files which are hosted elsewhere, s...
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Deb Allen created an article,
Creating Content: Uploading your Webex Recording and Transcript to MyMediasite
Overview If Webex meetings are set to record to the cloud, and preferences are set to always produce a transcript, both the recording and transcript may be uploaded into MyMediasite in order to sha...