Deb Allen
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Creating Content: Changing the Thumbnail Image for a Presentation
Overview Mediasite creates a default thumbnail for all videos which have been uploaded to the server for streaming. This will consist of the first frame of video in the recording, and may not be th...
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Managing Recordings: How to find out how many people have viewed a Webex recording
Overview If you have recorded a Meeting or Event, you can view a report which will show you how many people have viewed that recording. Procedures Meetings Sign in to the Webex site at https://ren...
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Creating Content: Obtaining the Code to Embed Mediasite in Another Page
Overview While RPI provides integration between Mediasite and certain systems such as Blackboard and Canvas, users are able to obtain the code to embed a Mediasite presentation into any page that a...
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Troubleshooting: Webex does not show Outlook calendar
Symptoms Webex can become disconnected from the Outlook calendar, resulting in multiple different possible errors. In the Webex desktop client, an error shows "Unable to show your meetings from Mi...
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Creating Content: Automated Classroom Lecture Capture with Mediasite
Overview Some campus lecture halls are equipped with lecture capture devices. These rooms are DCC 308, DCC 318, DCC 324, DCC 337, and Academy Hall Auditorium. They are scheduled by the Office of t...
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Best Practice: Performing Multiple Edits on a MyMediasite Presentation
Overview Every time changes are made to a MyMediasite presentation and saved, there are server-side processing jobs which need to be completed. Sometimes attempting to make two changes at once will...
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Best Practice: Optimizing the Length of your On-Demand Mediasite Video for Viewability and Streaming
Overview When providing video to students or other viewers, the mode of capture can usually be divided into one of two types: Live event or synchronous lecture capture Pre-recorded lectures which ...
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Troubleshooting: Authentication Failure or Webex Meetings or Teams App Fail to Update/Sync
Symptoms One of the following errors may imply that there is an issue with the Webex system: You receive an error upon attempting to authenticate to either rensselaer.webex.com or teams.webex.com ...
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Managing Content: How to Delete a Presentation in MyMediasite
Overview If you have created a presentation through MyMediasite, either by recording or uploading, you can delete it if you have determined that you no longer need it (for example: tests created wh...
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Managing Content: Reviewing your Content Storage in MyMediasite
Overview Every presentation--uploads, intermediate edits, and final presentations--takes up space in Mediasite. In order to maintain available storage, Multimedia Services has implemented a quota s...