Jacqueline Farmer
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Standard Analog Telephone (STE) Phone
Overview If your phone looks like the one below, follow this user guide: Standard Analog Telephone (STE) [standard analog telephone with handset and 12 buttons] All call features must be initiated ...
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Changing/Resetting Your Voicemail Password
Overview Once you have set up your voice mailbox, you can dial into the voicemail system from your own phone at any time by dialing 6006, or by hitting your voice mail button. You can also retriev...
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Cell Phone Vendors AT&T Mobility and Verizon Wireless
Overview Information Technologies Infrastructures has selected AT&T Mobility and Verizon as Rensselaer's preferred vendors for cellular telephone service. Procedures The sales representatives for t...
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Activating Your Voicemail
Overview All faculty and staff members of the Rensselaer community are entitled to a free voicemail box. Please have your department Business Admin Submit a request with the following information: ...
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Having Problems with Your Voice Mail?
Overview This article provides steps to take if you're having voicemail issues. Details Any users who have recently been locked out of the campus voice mail system or have forgotten their voice mai...
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Recording Your Alternate Greeting
Overview Once you have set up your voice mailbox, you can dial into the voicemail system from your own phone at any time by pressing (message button). To dial in from any campus phone, dial ext. 6...
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Obtaining Your Long-Distance Authorization Code
Overview Rensselaer faculty or staff members must have an authorized department contact in order to receive a long-distance authorization code. This code is only needed for dialing internationally...
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CISCO Voice over IP Phones (Staff Only)
CISCO Voice over IP 7821 Phone CISCO Voice over IP 3905 Phone Last Reviewed: 27-Feb-2020
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Access and Calling Codes
Overview A number of the following instructions require you to use a long-distance authorization code. Please refer to the link at the bottom of this page for instructions on how to obtain this cod...
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Billing and Service Inquiries
Overview Details on telephone bills and service inquiries Details Ordering Service Rensselaer faculty and staff who need to obtain telephone service must have the request submitted by the Business ...