
HelpDesk
- Total activity 72
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 0
Articles
Recent activity by HelpDesk Sort by recent activity-
Change Time Zone and Time Format
Overview This article describes how to change the time zone and time format via the web portal. Procedures Sign in to the web portal. On the Profile window, scroll down to the Date and Time sectio...
-
Zoom - Overview
Overview What is Zoom? Zoom is an online video conferencing and chat tool for conducting classes, events, and meetings. Getting Access to Zoom Webex is the campus enterprise level solution for co...
-
DHCP Status Enabled on Windows
Overview This article provides you with instructions on how to make sure DCHP is enabled on your computer. DHCP allows for the automatic assigning of IP addresses and other communication parameters...
-
Laptop Rental Program
Overview The Division of the Chief Information Officer has laptops available for rent to support the academic mission of the Institute. Laptops may be rented by Rensselaer departments or by individ...
-
RCS UserID/E-mail Expiring?
Overview Student Rensselaer userIDs are created and expired automatically based on information from the Registrar. You must be a registered student to have an active RCS student account. If your us...
-
Bringing Your Own Laptop
Overview All incoming undergraduate students must have a laptop. Although all Rensselaer students are required to have a laptop, they are not required to participate in the Mobile Computing Program...
-
Microsoft Office Suite - Application Installation instructions
Overview How to install Office applications on Mac, PC, and Mobile devices Procedures Office 365 Online To use the web browser based versions of Office 365 applications such as Word, Excel, PowerP...
-
Email for Students
Overview Email for all students moved to Exchange Online as of 03/06/2023. Procedures Access via web browser: https://outlook.office.com login with your RPI email address and RCS password ...
-
Outlook 365 -- IMAP (MacOS)
Overview How to add an IMAP account to Outlook 365 on a Mac. Procedure You do need to be connected to the RPI network - either hard-wire or WiFi if on-campus or VPN if off-campus. Launch Outlook Y...
-
Computer Repair (RCR) - for Hardware repair and Warranty Support for Mobile Computing laptops
Overview Rensselaer Computer Repair (RCR) is located on the lower level of the Voorhees Computing Center (VCC) and is open Monday - Friday, 8:30am - 4:30pm. Manufacturer-certified technic...