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Mail app configuration (Mac) for Exchange Mac OS 10.10 to 10.15
Overview To configure the Mail app on your Mac to access your RPI Exchange email account. Procedures 1. Launch System Preferences and select 'Internet Accounts' [System Preferences dialog box with...
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Android - Connecting to the RPI Wireless Network
Overview Connecting Android to WiFi rpi_wpa2. Procedure Authenticating via WPA2 Enterprise using PEAP (Protected Extensible Authentication Protocol The RPI wireless network requires users to authen...
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iPhone & iPad Configuration for RPI Email (IMAP)
Overview Students can use the following instructions to configure your iOS device's email client to use Rensselaer's IMAP mail service. Procedures NOTE: Prior to configuring email on your phone yo...
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Laptop Rental Program
Overview The Division of the Chief Information Officer has laptops available for rent to support the academic mission of the Institute. Laptops may be rented by Rensselaer departments or by individ...
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Accounts & Identity
Overview Differences between accounts Details There are two basic types of accounts at Rensselaer: RCS (Rensselaer Computing System) accounts and SIS (Student Information System) accounts. It is im...
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Solution to strange display or black screen when using Office programs
Overview On a Windows computer, when using Microsoft Office programs (such as Outlook, Word, Excel, PowerPoint, etc.) some of the selected Office application windows do not display correctly, are u...
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Shared Mailbox - adding to Apple Mail App
Overview This article will provide you with the steps on how to set up a shared mailbox on a Mac in the Apple mail app. Procedures In Apple Mail App: Click on the Mail tab in the top left corner o...
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How to Connect to RPI's WiFi on Ubuntu
Overview Step by step instructions for connecting a computer with Ubuntu to RPI's rpi_wpa2 network. Procedures Click on the Arrow in the upper right hand corner near the battery symbol. Click on "...
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Connecting an Apple TV to the rpi_wpa2 Wi-Fi LAN
Overview Instructions on how to connect an Apple TV to the rpi_wpa2 Wifi Procedures Required Items Apple TV (2nd/3rd/4th generation) running the latest iOS version (Make sure the Apple Tv is Updat...
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Installing an Apple AirPort Unit
Overview If you are considering installing or buying a wireless router, please Submit a request first to see if RPI wireless can be made available. Student run wireless routers or extenders are no...