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Email for Students
Overview Frequently asked questions about IMAP and the answers Procedures Access via web browser: https://webmail.rpi.edu login with your RCSUserID and password Reference additional articles...
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How to Check DHCP Status on Mac
Overview This articles provides you this instructions on how to make sure DCHP is enabled on your computer. This will be useful if you are having network issues. Procedures Checking DHCP status for...
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How to Check DHCP Status on Windows 10
Overview This articles provides you this instructions on how to make sure DCHP is enabled on your computer. This will be useful if you are having network issues. Procedures Go to Control Panel Vi...
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Email Lists
Overview DotCIO provides mailing lists for clubs, classes and other organizations having some interest to the Rensselaer Community. All RPI mailing lists will have @lists.rpi.edu in the "from" addr...
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Credential window does not pop-up when printing on a Mac
Symptoms You can verify these symptoms when your Mac laptop does not ask you for your RCS ID credentials when you print a document or file where your desired file or document does not print at all....
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Accessing RCS disk space using SecureFTP
Overview How to connect to Rensselaer's RCS file servers using SFTP, you will need an SFTP client such as FileZilla or WinSCP. Procedures After downloading and installing your SFTP client, ...
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Computer Repair (RCR) - for Hardware repair and Warranty Support for Mobile Computing laptops
Overview Rensselaer Computer Repair (RCR) is located on the lower level of the Voorhees Computing Center (VCC) and is open Monday - Friday, 8:30am - 4:30pm. Manufacturer-certified technic...
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Bringing Your Own Laptop
Overview All incoming undergraduate students must have a laptop. Although all Rensselaer students are required to have a laptop, they are not required to participate in the Mobile Computing Program...
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Outlook Client Configuration Tasks
Overview How to open another user's mailbox using the Add Mailbox feature in Outlook Procedures Prerequisites: You must have been explicitly provided access to any mailbox you open using thi...
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How do you know if you received a Phishing or Spoofing Email?
Overview Here are ways to determine if you have received a phishing or spam email. Details Look carefully at the display name – Email Address Many spoof attempts within RPI appear to come...