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Graduating or Leaving RPI?
Overview RCS Accounts, Microsoft Office 365, E-Mail, Web Pages: Whether you graduate, do not register for a semester or otherwise un-enroll from RPI, your account receives an end date. A p...
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Cisco Jabber - Installing and How to Use
Overview Cisco Jabber can be utilized for a remote phone system. There is a cost for licensing. Please have your department Business Manager email Jacqueline Farmer <farmej@rpi.edu> for additiona...
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Mail app on MacOS 10.10 and up for IMAP
Overview How to configure Mail app on your Mac to access RPI IMAP email Procedures 1. Launch System Preferences and select 'Internet Accounts' [System preferences screen with Internet Accounts sel...
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Overview
Overview What is Zoom? Zoom is an online video conferencing and chat tool for conducting classes, events, and meetings. Getting Access to Zoom Webex is the campus enterprise level solution for col...
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Network Connection Troubleshooting Steps -- WiFi and Ethernet
Overview This article is provide you the steps to troubleshoot network connection for WiFi and Ethernet port issues. Procedure Steps for Ethernet (hard wire network connection): There is one activ...
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Forwarding Email for IMAP/Webmail - Students only
Overview Students can configure their email to forward to another email address such as gmail. Note once email is forwarded, it will not reside in your RPI email account. Details Web-based forwar...
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RCS UserID - Activating
Overview Your RCS account allows you access to the campus network (including printers and WiFi), the Internet, the RPI Learning Management System (Blackboard), software downloads, and email. Incomi...
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Announcements and Alerts
Overview Please go to: https://dotcio.rpi.edu/announcements Last Reviewed: 20-May-2021
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Check for Updates
Overview This article describes how to check for updates for the desktop client. Procedures Sign in to the desktop client. Click on your profile button, click Check for Updates.[After clicking on...
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Obtaining Temporary Wireless Access for Events and Conferences
Overview This self-service no-cost program allows campus departmental directory administrators to create wireless access accounts using the Temporary Account Generation System (TAGS) application. T...