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Lenovo - Diagnostics and Updates with Lenovo Vantage
Overview Lenovo Vantage is a Software program that scans your computer to: check for system updates personalize settings run device diagnostics and update drivers (resolve audio issues like no sou...
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Strange display or black screen when using Office programs
Overview On a Windows computer, when using Microsoft Office programs (such as Outlook, Word, Excel, PowerPoint, etc.) some of the selected Office application windows do not display correctly, are u...
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Forwarding Email for IMAP/Webmail - Students only
Overview Students can configure their email to forward to another email address such as gmail. Note once email is forwarded, it will not reside in your RPI email account. Details Web-based forwar...
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Microsoft Office Suite - Application Installation instructions
Overview How to install Office applications on Mac, PC, and Mobile devices Procedures Office 365 Online To use the web browser based versions of Office 365 applications such as Word, Excel, PowerP...
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Shared Mailbox - adding to Outlook on a Mac
Overview Steps on how to set up a shared mailbox in Outlook on a Mac. Procedures NOTE: Outlook on a Mac can not support adding a shared mailbox if New Outlook is turned on. In Outlook App: Clic...
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Graduating or Leaving RPI?
Overview RCS Accounts, Microsoft Office 365, E-Mail, Web Pages: Whether you graduate, do not register for a semester or otherwise un-enroll from RPI, your account receives an end date. A p...
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Cisco Jabber - Installing and How to Use
Overview Cisco Jabber can be utilized for a remote phone system. There is a cost for licensing. Please have your department Business Manager email Jacqueline Farmer <farmej@rpi.edu> for additiona...
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Mail app on MacOS 10.10 and up for IMAP
Overview How to configure Mail app on your Mac to access RPI IMAP email Procedures 1. Launch System Preferences and select 'Internet Accounts' [System preferences screen with Internet Accounts sel...
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Overview
Overview What is Zoom? Zoom is an online video conferencing and chat tool for conducting classes, events, and meetings. Getting Access to Zoom Webex is the campus enterprise level solution for col...
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Network Connection Troubleshooting Steps -- WiFi and Ethernet
Overview This article is provide you the steps to troubleshoot network connection for WiFi and Ethernet port issues. Procedure Steps for Ethernet (hard wire network connection): There is one activ...