Submit a request

Correspondence will be sent here if you are having problems accessing your RPI email,

Please provide the best phone and/or cell numbers we can contact you.

Needed for id verification when requesting assistance with RCSid or DUO

Click in the box and select from the drop down list

If not known enter "Unknown"

Memory requirement -- minimum is 2

Enter the name and version of the operating system you will be running

Do you want a VM with the OS pre installed. This is only available for Windows Server, Ubuntu and RHEL

Specify IP4 and IP6 (if applicable) -- How to find your IP address here on

rpi_wpa2, eduroam, rpi_netreg or other

The number on the wall of the port that your phone connected to. For example, 22A, 22B

Please be specific about where you need assistance -- building, room, classroom, lab -- if appropriate

To check your phone extension on an analog phone, dial #*113.

MAC address can be found on the back of Cisco phone.

Please note the date and time that you experienced this problem

Please provide specific details about this issue (error messages, steps taken to troubleshoot or previous solution(s) attempted) or specific request/work to be done.

If submitting for someone else please select Yes

Please provide requester's best contact phone number.

Please type requester's department or school

Enter the name of the building for the requester

Add file or drop files here