Submit a request – DotCIO - IT Services and Support Center

Please click below and select from the request categories listed. When not sure select Support Request.

Your email address

Request Category (select one)

Event Support is requested on our MMS page. Please CLICK the below link to request assistance

PLEASE CLICK this link to select area of service at https://dotcio.rpi.edu/mms

Cable TV support is provided by the Vendor

Please CLICK this link https://mycampusvideo.com/support for assistance

Subject

Non-RPI Email Address

Correspondence will be sent here if you are having problems accessing your RPI email,

Phone Number(s)

Please provide the best phone and/or cell numbers we can contact you.

Date of the problem (please select)

Time of the problem

Please enter as ##:## am or pm

Building location for the problem

Room location for the problem

Detailed Description

Please provide specific details about this issue (error messages, steps taken to troubleshoot or previous solution(s) attempted) or specific request/work to be done.

Attachments

Add file or drop files here