Submit a request – DotCIO - IT Services and Support Center

Please click below and select from the request categories listed. When not sure select Support Request.

Your email address

Request Category (select one)

Please visit MultiMedia Services page

Select area of service at https://dotcio.rpi.edu/mms

Cable TV support is provided by the Vendor

Please visit https://mycampusvideo.com/support for assistance

Subject

Non-RPI Email Address

Correspondence will be sent here if you are having problems accessing your RPI email,

Phone Number(s)

Please provide the best phone and/or cell numbers we can contact you.

Date of the problem (please select)

Time of the problem

Please enter as ##:## am or pm

Building location for the problem

Room location for the problem

Ticket Submitted via

Leave this as default value of ITSSC

Detailed Description

Please provide specific details about this issue (error messages, steps taken to troubleshoot or previous solution(s) attempted) or specific request/work to be done.

Attachments

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