Submit a request – DotCIO - IT Services and Support Center

Please click below and select from the request categories listed. When not sure select Support Request.

Your email address

RIN (if known):

Needed for id verification when requesting assistance with RCSid or DUO

Non-RPI Email Address

Correspondence will be sent here if you are having problems accessing your RPI email,

Phone Number(s)

Please provide the best phone and/or cell numbers we can contact you.

Subject

Campus status

Computer Repair Category - Laptop Rental Request (select one)

Laptop Manufacturer

For example: Dell, Lenovo, HP, Apple, etc.

Service tag or Serial Number

If not known enter "Unknown"

AC Adapter

Campus Status (select one)

What club or department?

Billing Contact Name(s)

Individual authorizing billing charges for this request

Billing Contact Phone Number(s)

Please provide the best phone and/or cell numbers we can contact you.

Billing Contact Email

Billing Account Number

Account number to be charged. Format: Fund.Org.Account.Program.Activity

Number of laptop(s) requested

While we work to fulfill your request as quickly as possible, it may take up to 2 business days from the time your form is submitted (up to 5 business days for multiple laptops)

Planned laptop pick-up date

Need to allow at least 24 business hours notice

Planned laptop return date

Minimum laptop rental is 1 week. Maximum rental period is a single semester. Minimum charge $35/week -- prorated $5 after first week. Students with an MCP laptop are not charged.

Detailed Description

Please provide specific details about this issue (error messages, steps taken to troubleshoot or previous solution(s) attempted) or specific request/work to be done.

Submission on behalf of someone else Yes/No?

If submitting for someone else please select Yes

Requester's First and Last Name

Requester's Email

Requester's Alternate email

Requester's Phone Number

Please provide requester's best contact phone number.

Requester's Alternate phone number

Requester's Department or School

Please type requester's department or school

Attachments

Add file or drop files here