Overview
Suspicious (spam, phishing) messages can be reported to Microsoft and managed in Outlook by using the "Report Message" add-in. Messages that are usually marked as junk are automatically moved to your junk folder. However, by using the Report Message add-in, this message will be reported to Microsoft to assist them in improving their spam filters.
There are two different options once you click Report Message:
- Report Junk or Report Phishing
The options Junk and Phishing will send a copy of the message to Microsoft along with your classification of the message.
Procedures
Outlook Desktop App
Using the Report Message button
- With a message opened, click Report Message button from the ribbon and choose Report Phishing, or Report Junk, and a message will appear on the screen asking if you would like to report this message.
- Click the Report button.
-
Using the Report Message button to report a suspicious (spam, phishing) email
1. With a message opened, click Report (
) button from the ribbon and choose Report Phishing.
[Report Message button in Outlook Desktop Application]
2. Choose Don't show me this message again and then click Report.
[Report as phishing message with the option Don't show me this message again selected]
Outlook - Web App (OWA)
- Using the Report Message button in OWA to Report Phishing or Junk
-
- With a message opened, click the drop down arrow to the right of the Report icon located on the top left side of the Outlook bar.
[Report message icon showing options, Report phishing and Report junk] - Choose Report phishing or Report junk and a message appears to click ok to report this message.
- With a message opened, click the drop down arrow to the right of the Report icon located on the top left side of the Outlook bar.
Outlook Mobile - iPhone/Android
- Using the Report Message button in iOS/Android Outlook Application
-
Press and Hold email that you would like to report in Outlook Application. Tap the three vertical dots (
) in the upper right corner of Outlook mobile.
- If the email has already been opened, Tap the (...) in the upper right corner of the email
- Tap "Report Message."
iPhone Android
[Report Message button in Outlook Mobile]
- Tap "Report as Phishing" on the next window.
[Report Message window] - In the Report Message window, check the box "Don't show me this message again.", and tap Report.
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