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Tyler Geurds

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Latest activity by Tyler Geurds
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    Tyler Geurds created an article,

    Thunderbird Configuration Fix for email not synching

    Overview As of July 18th 2023, the Thunderbird configuration for exchange online needs to be updated. Procedures Open Thunderbird. Near the far top right corner of the Thunderbird window, click th...

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    Tyler Geurds created an article,

    Shared Mailbox - adding to Thunderbird

    Overview This document shows the steps on how to add a shared mailbox account on Thunderbird. Procedure Configuring Thunderbird 1. Open Thunderbird. 2. In the far top right corner of the Thunderbir...

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    Tyler Geurds created an article,

    Thunderbird Configuration

    Overview Thunderbird configuration for Exchange Online. Procedure Connect to RPI network You will need to connect to RPI's network for initial configuration. You can do this either hardwire or use ...

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    Tyler Geurds created an article,

    Obtaining Bitlocker Key

    Overview This article will provide guidance with regards to finding your Bitlocker Key if you set one, do not know it and are prompted to enter it into your computer/laptop. Procedure Obtaining Bit...

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    Tyler Geurds created an article,

    Uninstalling and Reinstalling an Update on Windows 10

    Overview This article will provide the necessary steps for uninstalling and reinstalling specific Windows updates. Procedures Uninstalling an update on Windows 10 1. Open Settings by typing the wor...

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    Tyler Geurds created an article,

    Archiving in Outlook

    Overview This article will assist you with archiving in Outlook. Procedures Setting up an Archive Folder: 1. Open Outlook. 2. Click the “File” tab located in the upper left corner of the Outlook sc...

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    Tyler Geurds created an article,

    Airplane Mode Troubleshooting

    Overview This article will provide tips to help you troubleshoot a device stuck in airplane mode. If these tips do not resolve the problem, please create a ticket and explain the steps you took whe...

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    Tyler Geurds created an article,

    RPI Internet Proxy Through VPN - Windows Client

    Overview This article will provide you with the necessary steps to help secure your web browsing through a SOCKS 5 Proxy Tunnel at RPI.  By using this Tunnel, you will be able to use RPI's remote a...

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    Tyler Geurds created an article,

    Wireless Adapter: Power Management Settings (Windows) can affect WiFi connections

    Overview This procedure will help provide guidance for editing the power management settings in a device’s wireless adapter.  The suggested settings below can improve issues with WiFi connection su...

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    Tyler Geurds created an article,

    Mapping a Network Drive - Windows

    Overview This article shows how to map folders to network drives. Procedure 1. Open File Explorer. You can access File Explorer by typing this into the Window’s search bar, or by clicking the folde...