Network, WiFi & Remote Access

Network & Remote Access

• Duo Mobile - Multi-Factor Authentication
• Duo Mobile - Adding a new Device
• DNS Filtering Service
• IPv6 Network Protocol
• RCS and Computer Science Remote Access Servers
• RPI Internet Proxy Through VPN - Windows Client

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VPN Connection and Installation

• VPN - logging into the VPN using Multi-Factor Authentication with Duo Mobile app - (prompt for second password)
• VPN Installation and Connection
• VPN Mobile Device - Android
• VPN Mobile Device - iOS iPhone/iPad

Wireless Connections

• Can't connect to WiFi - How to Forget a WiFi Network to reconnect
• Wireless Communication Policy
• Wireless Connections
• How to Connect to RPI's Wireless Network
• iPhone / iPod / iPad - Connecting to the RPI Wireless Network
• Android - Connecting to the RPI Wireless Network

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IP Addresses and Domain Names

• Host Configuration
• IP Addresses and Domain Names
• Obtaining an IP Address

Network

• Mapping a Network Drive - Windows
• Mapping a Network Drive - MacOS
• How to Check DHCP Status on Mac
• How to Check DHCP Status on Windows 10
• How to find your MAC Address for MacOS/Linux/Windows

Policies and Guidelines

• Billing and Service Inquiries (Faculty and Staff Only)
• Campus Firewalls
• External Domain Name Services
• Network Polling
• Static Addressing vs. Dynamic Host Configuration Protocol
• Voice over IP Policy

ResNET

• ResNET
• ResNET Electronic Citizenship
• ResNET Student Wireless Router or Access Point Policy

Troubleshooting

• Network Connection Troubleshooting Steps -- WiFi and Ethernet
• Wireless Adapter: Power Management Settings (Windows) can affect WiFi connections
• Network Settings for Windows and Linux
• Clearing the local DNS and Static IP in Windows 10 and Mac
• WiFi / Networking issues at HVCC - how to report
• Airplane Mode Troubleshooting

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