Submit a request
Sign in
DotCIO - IT Services and Support Center
Hardware/Software Support
Hardware/Software Support
Backup Services
Back up your Data
Backup Services
Data protection technologies
EZ Snapshot Backup and Restore Options
EZ Snapshot Backup Service
EZ Snapshot FAQ
See all 8 articles
Desktop Support
Rensselaer-Recommended Laptops and Desktops available through CDWG
DotCIO Classrooms
How to fix Lenovo laptop power issue - Emergency reset
Microsoft Campus Agreement
Remote Computer Support
Software Fixes
Clearing Browser Cache
LabVIEW Activation Problems
Solution to Dell XPS slowdowns running NX
Solution to strange display or black screen when using Office programs
Software Installs
Software Install Tips
Available Licensed Software
Microsoft Office Suite
How to update Microsoft Office Suite 2016 for MacOS to Microsoft 365
Cisco Jabber - Installing and How to Use
MatLab License Renewal and Activation
Nagios Monitoring Service
Nagios Overview
How to Add a New Server or Test to Nagios
How to Modify an Existing Server or Test in Nagios
How to Remove a Server or Test from Nagios
How to Use Nagios Email Notifications
Installing the Nagios Monitoring Client on Your Server