Logo
Submit a request
Sign in
  1. DotCIO - IT Services and Support Center
  2. Hardware/Software Support

Hardware/Software Support

Desktop/Laptop Support

  • Supported computer hardware standards
  • Purchasing new computer equipment (faculty and staff)
  • DotCIO recommended laptops and desktops
  • Recommendations for some peripherals - monitors, docking stations, keyboard/mouse
  • Warranty - How to check the warranty status and update drivers for your Dell or Lenovo device
  • Dell - updates and diagnostics
See all 25 articles

iPad

  • VPN Mobile Device - iOS iPhone/iPad
  • How to install MS Office Suite on Apple iPad
  • How to Install BlackBoard on Apple iPad
  • How to Install WebEx on iOS Devices
  • How to Use a Stylus for an IPad with Microsoft OneNote

Software Fixes

  • Adobe - can no longer print to pdf
  • Adobe - pdf files open in a Browser instead of Adobe application
  • Adobe Reader - no Save As option
  • Changing Power Options on Windows Machines
  • Clearing Browser Cache and Cookies
  • Clearing DNS Cache
See all 13 articles

Software Installs - (requires Sign In upper right)

  • How to Use Microsoft OneDrive
  • Available Licensed Software
  • Software Install Tips
  • Microsoft Office Suite
  • Microsoft Project
  • Microsoft Visio
See all 16 articles

Backup Services

  • Back up your Data
  • Data protection technologies

Checkmk Monitoring Service

  • Checkmk Overview
  • How to Add a New Server or Test to Checkmk
  • How to Remove a Server or Test from Checkmk
  • How to Modify an Existing Server or Test in Checkmk
DotCIO - IT Services and Support Center