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  1. DotCIO - IT Services and Support Center
  2. Hardware/Software Support

Hardware/Software Support

Backup Services

  • Back up your Data
  • Backup Services
  • Data protection technologies
  • EZ Snapshot Backup and Restore Options
  • EZ Snapshot Backup Service
  • EZ Snapshot FAQ
See all 8 articles

Desktop Support

  • Rensselaer-Recommended Laptops and Desktops available through CDWG
  • DotCIO Classrooms
  • How to fix Lenovo laptop power issue - Emergency reset
  • Microsoft Campus Agreement
  • Remote Computer Support

Software Fixes

  • Clearing Browser Cache
  • LabVIEW Activation Problems
  • Solution to Dell XPS slowdowns running NX
  • Solution to strange display or black screen when using Office programs

Software Installs

  • Software Install Tips
  • Available Licensed Software
  • Microsoft Office Suite
  • How to update Microsoft Office Suite 2016 for MacOS to Microsoft 365
  • Cisco Jabber - Installing and How to Use
  • MatLab License Renewal and Activation

Nagios Monitoring Service

  • Nagios Overview
  • How to Add a New Server or Test to Nagios
  • How to Modify an Existing Server or Test in Nagios
  • How to Remove a Server or Test from Nagios
  • How to Use Nagios Email Notifications
  • Installing the Nagios Monitoring Client on Your Server
DotCIO - IT Services and Support Center