Hardware/Software Support

Backup Services

• Back up your Data
• Data protection technologies

Desktop/Laptop Support

• Rensselaer-Recommended Laptops and Desktops available through CDWG
• How to check the warranty status and update drivers for your Dell or Lenovo device
• How to fix Lenovo laptop power issue - Emergency reset
• Lenovo -- updates, diagnostics and warranty check
• Dell laptops - activate headphone port or fix No Audio Output Device is Installed error
• Remote Computer Support

See all 8 articles

Software Fixes

• Clearing Browser Cache
• LabVIEW Activation Problems
• Solution to Dell XPS slowdowns running NX
• Solution to strange display or black screen when using Office programs

Software Installs

• Software Install Tips
• Available Licensed Software
• Microsoft Office Suite
• How to update Microsoft Office Suite 2016 for MacOS to Microsoft 365
• Cisco Jabber - Installing and How to Use
• MatLab License Renewal and Activation

Nagios Monitoring Service

• Nagios Overview
• Installing the Nagios Monitoring Client on Your Server
• How to Use Nagios Email Notifications
• How to Add a New Server or Test to Nagios
• How to Modify an Existing Server or Test in Nagios
• How to Remove a Server or Test from Nagios