Desktop/Laptop Support
- Supported computer hardware standards
- Purchasing new computer equipment (faculty and staff)
- DotCIO recommended laptops and desktops
- Recommendations for some peripherals - monitors, docking stations, keyboard/mouse
- Warranty - How to check the warranty status and update drivers for your Dell or Lenovo device
- Dell - updates and diagnostics
- Dell laptops - activate headphone port or fix No Audio Output Device is Installed error
- Lenovo - Options for obtaining the serial number
- Lenovo - Installing BIOS updates for Lenovo devices
- Lenovo - Diagnostics and Updates with Lenovo Vantage
- Lenovo Docking Station - newly deployed docking station not connecting to Internet
- Hardware - T16 resolution issue when connecting to Webex room-kit
- Hardware - P1 display issue after going to sleep
- Hardware - Improving P1 performance or latency lag when rendering graphics
- Hardware - Lenovo X1 Extreme Gen 3 - activate trackpad scrolling and gestures feature
- Lenovo - How to fix laptop not powering up or responding - Emergency pin reset
- Mac - Hardware Repair for out-of-warranty devices
- Oculus Quest 2/3 Wi-Fi setup guide
- Configuration steps for Re-imaged Windows laptops and RCR Loaner or Rental laptops
- New Laptop Configuration for Employees
- Uninstalling and Reinstalling an Update on Windows 10
- Uninstalling and Reinstalling an Update on Windows 11
- Remote Computer Support - BeyondTrust (formerly Bomgar)
- DotCIO Classrooms
- Disposal of Technology Equipment