Lenovo Docking Station - newly deployed docking station not connecting to Internet

Overview

Newly deployed docking station for Lenovo laptop is not connecting or not staying connected to the Internet  

Procedures

1. With the laptop still connected to the docking station, connect the laptop to the internet via WiFi
2. If not already installed, install the Lenovo Vantage app:
   https://itssc.rpi.edu/hc/en-us/articles/360055240851-Lenovo-Diagnostics-and-Updates-with-Lenovo-Vantage
3. Run system updates
4. This should update the firmware for the docking station if an update exists
5. After updates are run, reboot the laptop
6. With the laptop not connected to WiFi, test Internet connection

If this does not solve the connection, please submit a Support Request.

References

No additional at this time.

Last Reviewed:   10-Apr-2023