Overview
When you try to click on a hyperlink from an email in Outlook that opens a network file and you get an error: Outlook error "Something unexpected went wrong with this url"
Procedures
This issue started with Windows Updates that were applied.
Steps to rectify this:
- Windows search bar search on: Internet Options
- Click the Security tab then click on Trusted Sites
- Add: file://servername This will show in the first part of the path of the file. An example would be: file://iacsdept.win.rpi.edu
- make sure Require server verification (https:) is unchecked
- Click on Add
If this does not work, please submit a Support Request for assistance.
References
None at this time.
Last Reviewed: 07-Sep-2023
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