The software image refers to the bundled software that is installed on the laptop you received through Rensselaer's Mobile Computing Program (MCP).
Can I get my laptop re-imaged?
In most cases, the image is maintained for the MCP laptops within the last four years.
Is there a charge to re-image my laptop?
No, there is no charge to re-image and there is no limit on the number of times you may re-image your MCP laptop.
Where do I go to re-image?
Bring your MCP laptop and RPI ID card to the Help Desk located in the VCC. Please note that since re-imaging is self-service, you will need to stay with your laptop while this is being done. The software images are on a local private server so this service is only available in the VCC. As a re-image takes up to an hour please be sure to arrive at least an hour prior to the Help Desk closing.
How long will it take to re-image my laptop?
It takes about 30 minutes to download the image. After re-imaging, allow another 30 minutes to configure the laptop.
What will happen to the data that is on my laptop's hard drive?
All data that is on the hard drive prior to re-imaging will be destroyed. Data should be backed up on a regular basis anyway. Please reference this article for backing up data:
What if my drive fails and I don't have any backups?
In all likelihood, your data will be lost in such a situation. You can contact the Help Desk staff to see if they can attempt to recover your data, but be forewarned that this is unsuccessful in most cases. Professional data recovery companies are available, but these are often expensive and provide no guarantee that they can recover your data.
If I install the base image, can I also install additional software?
Yes, you are the administrator on your laptop and may install additional software on it if you wish.
What software is available via network download?
Please refer to the Software Install section of this website for a complete list of available licensed software to download and install as an actively enrolled student.
Can I re-image my laptop or get software from RPI after I graduate?
No. Your user license expires once you graduate or leave.