HelpDesk
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Activity overview
Latest activity by HelpDesk-
HelpDesk created an article,
How to Use a Stylus for an IPad with Microsoft OneNote
Overview This article will assist you with setting up your stylus to use the different features in Microsoft OneNote. Procedure Open OneNote On the Draw tab, drag and slide the ribbon to the lef...
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HelpDesk created an article,
How to install MS Office Suite on Apple iPad
Overview How to download and setup MS Office on your iPad. Procedure Open the App Store Tap Search in the lower right corner In the search bar type Microsoft Office Tap Get on: Microsoft Word Mic...
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HelpDesk created an article,
How to Install BlackBoard on Apple iPad
Overview Procedure for installing and setting up the Blackboard app on your iPad. Procedure Go to the App Store Tap on Search in the lower right corner Type Blackboard into the search bar Tap Ge...
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HelpDesk created an article,
How to Install WebEx on iOS Devices
Overview Procedure on how to install and setup the WebEx app on your iPad. Procedure Go to the App Store Tap on Search in the lower right corner In the search bar type WebEx Tap Get , then tap Ins...
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HelpDesk created an article,
Lenovo - Diagnostics and Updates with Lenovo Vantage
Overview Lenovo Vantage is a Software program that scans your computer to: check for system updates personalize settings run device diagnostics and update drivers (resolve audio issues like no sou...
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HelpDesk created an article,
Outlook 365 -- IMAP (MacOS)
Overview How to add an IMAP account to Outlook 365 on a Mac. Procedure You do need to be connected to the RPI network - either hard-wire or WiFi if on-campus or VPN if off-campus. Launch Outlook Y...
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HelpDesk created an article,
Create Polls for Meetings
Overview This article describes how to enable, create, and launch a poll for a zoom meeting. Note: Host user type must be Licensed (Education/Pro/Business). Procedures to Enable Polling Sign in to...
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HelpDesk created an article,
Schedule Recurring Meetings
Overview This article describes how to schedule recurring meetings via the web portal. Procedures Sign in to the web portal. Click SCHEDULE A MEETING.[On the menu bar, in the upper right hand corn...
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HelpDesk created an article,
Change Time Zone and Time Format
Overview This article describes how to change the time zone and time format via the web portal. Procedures Sign in to the web portal. On the Profile window, scroll down to the Date and Time sectio...
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HelpDesk created an article,
Check for Updates
Overview This article describes how to check for updates for the desktop client. Procedures Sign in to the desktop client. Click on your profile button, click Check for Updates.[After clicking on...