Matthew Lewis
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Activity overview
Latest activity by Matthew Lewis-
Matthew Lewis created an article,
Windows Hello
Overview Windows Hello is a biometric authentication feature in Windows 10 and later operating system that provides a secure, password-free way to unlock devices and access applications. It levera...
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Matthew Lewis created an article,
Configuration steps for Re-imaged Windows laptops and RCR Loaner or Rental laptops
Overview Rental, Loaner and re-imaged laptops Configuration Sheet FOLLOW all steps below. Failure to follow any steps may interrupt the initial Windows setup. __ 1 The message “Is this the r...
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Matthew Lewis created an article,
Hardware - T16 resolution issue when connecting to Webex room-kit
Overview There is a known issue with the Lenovo T16s laptop when connecting this model laptop and Webex room-kits which are video conferencing devices that integrate with flat panel displays locat...
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Matthew Lewis created an article,
Thunderbird - Using Owl Add-On to configure Exchange Online
Overview The below Procedures will outline the steps needed to integrate the Owl add-on into Thunderbird to configure your Exchange Online email. This add-on allows you to bypass having to configu...
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Matthew Lewis created an article,
Find my Device - IOS - How to turn on "Find my" Device
Overview The Find My Application is installed on every Mac Operating System including iPhone's, iPad's, and Mac computers. Through the below procedures, it is recommended to turn on "Find My" whic...
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Matthew Lewis created an article,
Chromebook - Connecting to the RPI Wireless Network
Overview Procedures for connecting to the RPI wpa_2 network using a Chromebook machine. Procedures 1. On the taskbar, next to the clock, click the wireless indicator icon. [Chromebook Desktop Sc...
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Matthew Lewis created an article,
Hardware - Improving P1 performance or latency lag when rendering graphics
Overview When a P1 is operating slowly or there is latency lag when trying to render using graphic intensive applications, please follow the below steps to roll back the Monitor Driver, and enable ...
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Matthew Lewis created an article,
Trouble accessing Pearson E-Books
Overview If a machine's Date and Time settings are not correct, certain web pages will not load. This is a known issue for new laptops being picked up and attempting to access an electronic text b...
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Matthew Lewis created an article,
Mobile Device - iOS - Re-Authenticating to Exchange Online using Mail app
Overview For security purposes, you will need to periodically reauthenticate your account. This is often noticed when new email is not being received. Procedures 1. Tap on Settings button 2. ...