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Re-imaging Your Laptop
Overview The software image refers to the bundled software that is installed on the laptop you received through Rensselaer's Mobile Computing Program (MCP). Details Can I ge...
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Zoom - Join a Meeting via Web Portal
Overview This article describes how to join a meeting via web portal. See the Join a Meeting via Desktop Client and Join a Meeting via Email Invitation articles for other options. Procedures Sign ...
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Email Virus and Malware Scanning
Overview All email sent to mail.rpi.edu (incoming mail to you as well as outgoing mail from you) is scanned for known viruses. Note, however, that email is not the only way viruses spread. Users ar...
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Accounts & Identity
Overview Differences between accounts Details There are two basic types of accounts at Rensselaer: RCS (Rensselaer Computing System) accounts and SIS (Student Information System) accounts. It is im...
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Strange display or black screen when using Office programs
Overview On a Windows computer, when using Microsoft Office programs (such as Outlook, Word, Excel, PowerPoint, etc.) some of the selected Office application windows do not display correctly, are u...
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Zoom - Schedule a Meeting via Desktop Client
Overview This article describes how to schedule a meeting via Desktop Client. Procedures Sign-in to the Zoom desktop client. Click Schedule icon. [Schedule Meeting window displays.] Select you...
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Setting up new WiFi location on MacOS
Overview A network location is a set of network preferences. The Location menu in Network Preferences allows you to save and quickly switch between multiple network locations. It can also be used a...
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Zoom - Download Outlook Plugin
Overview This article describes how to add the Zoom plugin for Outlook. Procedures Navigate to a web browser such as google chrome. In the address bar, type https://zoom.us/download. Press Enter.[...
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How to Connect to RPI's WiFi on Ubuntu
Overview Step by step instructions for connecting a computer with Ubuntu to RPI's rpi_wpa2 network. Procedures Click on the Arrow in the upper right hand corner near the battery symbol. Click on "...
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Lenovo - Diagnostics and Updates with Lenovo Vantage
Overview Lenovo Vantage is a Software program that scans your computer to: check for system updates personalize settings run device diagnostics and update drivers (resolve audio issues like no sou...