Billing and Service Inquiries

Overview

Details on telephone bills and service inquiries

Details

Ordering Service

Rensselaer faculty and staff who need to obtain telephone service must have the request submitted by the Business Admin of the department. (Please refer to the telephone cost information below for phone descriptions and pricing.)

To request phone service, including but not limited to name changes, cell phone or voicemail submit a request to the Information Technologies Infrastructure staff.  Please, include the following information:

• Department contact name and phone number
• Department name
• Building and room number
• Rin number and name of user
• Account number to be charged
• Description of the type of work which needs to be done
• Whether or not a phone jack is present in the room

Processing of the request takes approximately ten business days.

Costs

 All Rensselaer faculty and staff users must purchase all telephones.

All telephones have a $100 installation charge per phone. For additional telephone prices, please Submit a request.

Last Reviewed: 13-Jan-2020