These are the steps to follow when you have a question about your Telephone Bill.
Faculty and Staff
If you have a question or wish to contest your Rensselaer department telephone bill contact firstname.lastname@example.org Please provide the following information:
- The specific problem with the bill, such as a wrong name or account number
- Department contact name and phone number
- Department name
- Building and room number
- Account number to be charged
- Description of what type of correction needs to be done
Reporting Inoperative Equipment
If your telephone/Ethernet isn't working, submit an online Support Request.