A number of the following instructions require you to use a long-distance authorization code. Please refer to the link at the bottom of this page for instructions on how to obtain this code.
| If you want to... | |
|---|---|
| Report an emergency | Dial 6611 |
| Report a harrasing call | Contact Public Safety |
| Report telephone problems | Contact the Help Desk by calling ext. 7777 or via e-mail. |
| Use your STE (analog/single line phone) | Refer to the STE single line analog user guide |
| Use your ITE-4 (digital/single line phone) | Refer to the ITE-4 single line user guide |
| Reach a Rensselaer operator | Dial 0 |
| Make campus calls | Dial the four-digit extension |
| Make local calls | Dial 9 + number |
| Make long-distance calls within the (518) area code | Dial 9 + number + authorization code |
| Make long-distance calls outside the (518) area code | Dial 1 + area code + number + authorization code |
| Make international calls | Dial 1 + 011 + country code + city code + number + # sign + authorization code |
| Make international calls using a IP phone | Dial 9 + 011 + country code + city code + number + # sign + authorization code |
| Make local calls using a IP phone | Dial 9 + 1 + area code + number + authorization code |
| Call the New York State Relay Service for the hearing impaired | Dial 1 + 711 + authorization code |
| Reach an outside operator | Dial 1 + 0 + authorization code |
| Call local information | Dial 9 + 555-1212 + authorization code |
| Call long-distance information | Dial 1 + area code + 555-1212 + authorization code |
| Make toll-free 1-800 calls | Dial 9 + 1 + 800 + number |
| Make toll-free 888 calls | Dial 9 + 1 + 888 + number |
| Make a collect, credit card, or third number billing | Dial 1 + 0 + area code + number + authorization code |
Dialing and Long-Distance Help for Faculty and Staff Only
| If you want to... | |
|---|---|
| Use your ITE 12sd digital multi-line phone | Refer to the 12sd multi-line user guide |
| Use your ITE 12s+ digital multi-line phone | Refer to the 12s+ multi-line user guide |
| Use your ITE 24d digital multi-line phone | Refer to the 24d Multi-line user guide |
| Use your CISCO 7905 (voice over IP) | Refer to the 7905 user guide |
| Use your CISCO 7960 (voice over IP) | Refer to the 7960 user guide |
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