Managing Recordings: How to Remove Password Protection from a Recorded Webex Meeting or Event

Overview

Prior to the week of March 22, 2020, any recording made within Webex (either Event or meeting) had a separate password automatically applied to that recording, above and beyond standard Webex authentication. Multimedia Services has adjusted the settings so that the password is no longer a requirement, although the viewer will be required to authenticate to the Webex platform in able to watch the recording.

However, recordings made prior to the removal of this requirement will still have a separate password applied that can be removed.

Procedures

To Remove the Password from a Recorded Event

1. Login to Webex at https://rensselaer.webex.com
2. In the bottom left menu, click on Webex Events.
   
   
   [Webex Events highlighted on lower left corner of window]
   
   
3. The Events control panel will open up. On the new left hand menu, select My Event Recordings.
   
   
   [Host an Event menu with My Event Recordings highlighted]
   
   
4. Find your recording in the list, and select the title; a new menu will open.
5. Click Modify, then remove the check from the box for Password Protection and click Save.
6. The specifically assigned password has been removed. Viewers will still need to authenticate to Webex using their RCS credentials in order to view the recording.

To Remove the Password from a Recorded Meeting

1. Login to Webex at https://rensselaer.webex.com
2. In the upper right click on Classic View (you can return to Modern View later). A dialog box will be displayed; click Switch to confirm.
   
   [Classic View tab selected]
   
   
3. Select Webex Meetings from the top menu.
   
   
   [Webex Meetings tab selected from top menu]
   
   
4. In the left menu, select My Recorded Meetings.
   
   
   [Host a Meeting menu with My Recorded Meetings selected]
   
   
5. Find your recording in the list, and select the title; a new menu will open.
6. Click Modify, then remove the check from the box for Password Protection and click Save.
7. The specifically assigned password has been removed. Viewers will still need to authenticate to Webex using their RCS credentials in order to view the recording.

Last Reviewed:  27-Mar-2020