Overview
IMPORTANT:
Before creating your Team, you will need to decide on a Team name, who to invite and what channels to add.
Submit a Support Request and include:
- Team Name (the name will be prefaced by RPI_)
- Email addresses of individuals who should have rights to add/remove members in the group
Help Desk will reply when your Team/Group is ready.
Procedures
Invite your Team/Group members
Once your Team/Group is ready, you can add members to the team as well as leave and delete the team from the more options.
NOTE: You can also add people outside your organization as a guest to your team by typing their email address and click Add.
- While in a Team, click the more options, the three dots “…” located in the upper right corner of the Team name.
[Team more options with Add member highlighted]
2. Click Add member and the Add people to “your team's name” dialog box appears.
3. Start typing Students/Fac/Staffs name (should appear below if they have an active RCS account), group or type an outside email address for a guest. Guest – start typing their email address and you will be asked to add them.
4. Choose Add.
5. Repeat steps 2 and 3 until all the members have been added.
[Add people to screen start typing a name or group on the Add line]
6. Click Close and the Team member(s) were added.
Adding Channels
Channels can be used for collaboration on projects, reports, and to share files.
- For additional channels, click the more options (3 dots) to the right of your team name and then click Add Channel.
- Type a new Channel name, a description and check “Automatically show this channel in everyone’s channel list”
[Create a channel fields with Channel name, description, privacy and Automatically show this channel in everyone's channel list checked]
3. Click Add.
Using the @mentions to Get Attention
The posts tab is included in all channels to post your messages as well as keeps a history of all the discussions.
Use @mentions to get someone’s attention in a channel. Type the @ symbol followed by the person’s name and this person will receive a notification they were mentioned in the post.
[Posts windows showing an arrow pointing to an @mentions post]
When someone mentions you in a post, you will receive a notification in your Activity feed letting you know who it was and in what channel.
Those mentions appear in a red circle to the right of the channel name with a number of how many times you were mentioned.
[Posts windows showing an arrow pointing to two red circles showing how many times @mentions were posted]
Customizing your Notifications
You can use notifications to only get notified on important matters.
- Click the three dots . . . to the left of your profile picture and choose Settings.
[Three dots to the left of the profile picture selected and Settings option selected] -
Click Notifications from the left side bar.
- Go through and choose your customizations like:
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- How many times you want to be notified.
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[Notifications screen with Missed activity emails selected and their options on the right]
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