Your RCS account allows you access to the campus network (including printers and WiFi), the Internet, the RPI Learning Management System (Blackboard), software downloads, and email. Incoming freshmen students are mailed their account pickup PIN from Student Living and Learning office.
RCS = Rensselaer Computing Services
Obtaining a new RCS account/userID or password
Members of the Rensselaer community can pick up their RCS account/userID or new password at the RPI Help Desk during business hours. Be sure to bring your Rensselaer ID card or a photo ID with you. Please refer to http://support.rpi.edu for current hours of availability. Note: faculty and staff must be assisted by administrative staff who are available weekdays 8:30am to 4:00pm ET.
If you have a working non-Rensselaer e-mail address, you can request your RCS userID or new password by Submitting an online Support Request using the IT Services and Support Center (ITSSC) button. The request needs to include the following information:
- Your full name
- Your Rensselaer Identification Number (RIN)
- Your personal email
You will be sent a "Pickup Pin," along with additional instructions for obtaining your new RCS userID and/or password.
Your RCS userID, which is pre-created for you, consists of the first five characters of your last name and your first initial. If duplicate userIDs are created, a one- or two-digit number may be added at the end to make the userID unique.
Your initial temporary RCS password consists of random characters, which can include letters, numbers and special characters.
You can change your RCS password.
A special note about your account when you leave RPI
Planning to graduate or leave RPI? The Help Desk staff has assembled some important information explaining what happens to students' accounts, e-mail, personal webpages and locker space upon leaving Rensselaer.