Overview: What Is MyMediasite?

Overview

My Mediasite @ Rensselaer
My Mediasite is administered by Rensselaer’s MultiMedia Services,
a division of the Chief Information Officer (MMS.CIO).

Target Audience

Rensselaer Staff & Faculty. Students do not need a profile in order to view Mediasite video.

What is My Mediasite?

MultiMedia Services provides the Rensselaer community with video capture and hosting services via the enterprise cloud-based webcasting platform: Mediasite. Registered Rensselaer faculty and staff can leverage various features of the Mediasite system through My Mediasite.

My Mediasite is a suite of tools which allows for the creation and curation of user-generated multimedia video content.

My Mediasite will enable you to take the reins and control aspects of content capture and video streaming, which previously could only be attained through the active support of MultiMedia Services.

With My Mediasite you have the ability to:

• Create new Mediasite recordings on your own computer
• Upload videos from various sources
  (e.g., mobile devices, lab video cameras, webcam, etc.).
• Edit new and existing recordings: add slides, bookmarks, descriptions, and captions.
• Compile a library of video recordings to supplement course content.
• Distribute the videos to your students through your course LMS site and make them accessible via streaming or vodcast download.
• Access viewing statistics.

Procedures

Getting Access to My Mediasite

• All Rensselaer Faculty are automatically granted access to use the base features of My Mediasite. Access to some advanced features, including enabling vodcast downloads and automated AI captioning, may require manual registration via a support request; please select “Mediasite Support and Training” as the Multimedia Request category in order to request additional features of My Mediasite.
• Rensselaer Staff must be manually registered to have access to My Mediasite. Please submit a support request, and select “Mediasite Support and Training” as the Multimedia Request category in order to request access to My Mediasite.
• At this time, Rensselaer Students are not granted access to My Mediasite except in specific cases when requested by Staff or Faculty. The Staff or Faculty in charge of the project should submit a support request, and select “Mediasite Support and Training” as the Multimedia Request category. Please include all student information, including the expected length of the project, in order to request student access to My Mediasite.

Setting Up Your My Mediasite Profile

Before you can begin working with My Mediasite you will need to set up your profile. Please review our step-by-step instructions to do so:

Setting Up Your My Mediasite Profile

Adding Video to My Mediasite

There are two options you can employ to add video to My Mediasite. You may either install the Mediasite Mosaic capture application, or you may use your own methods to record and edit video, then upload it after the fact.

After you have set up your profile, if you plan to use Mediasite Mosaic, you will need to install it on your system. Mediasite Mosaic is available for Windows 10, or MacOS Catalina and later. Earlier versions of either OS are not supported.

Start capturing in two easy steps! [NOTE: Requires Mediasite login]

For the most up to date information about Mediasite Mosaic, please see Sonic Foundry's article: Capture Video

If you prefer to record using your own capture application or other video recording, you can Upload Video Via the My Mediasite Portal.

My Mediasite Help

The My Mediasite Help Guide (HTML) details all functions of the system. The guide is accessible from within the My Mediasite portal:

1. Log in to My Mediasite: https://mediasite.mms.rpi.edu/Mediasite/MyMediasite
2. Click on your initials from the menu at the top right, next to the Search box
   
3. Select Help from the drop-down choices
4. Click the link for My Mediasite Guide, under “Documentation”

Staying Informed:
System Maintenance, Update Announcements, and Outage Alerts

The Mediasite cloud service, as managed by Sonic Foundry, schedules a regular maintenance window for updates on the last Saturday of the month, between 1am and 5am Eastern. During this time, it is possible that Mediasite services may experience minor outages or delays due to regularly scheduled maintenance.

If a major outage of the Mediasite cloud service occurs, MultiMedia Services utilizes a mailing list to notify users. Announcements of new features are also distributed via this mailing list, as well as being posted to the DotCIO announcement website and sent through MorningMail.

Active users of My Mediasite are periodically added to the mailing list automatically, but there may be a delay between starting to use the service and being added to the list. You may submit a support request, and select “Mediasite Support and Training” as the Multimedia Request category in order to request to be added, or you may subscribe to the mailing list yourself.

To subscribe to the mailing list, please log in to the Sympa lists interface, and request subscription to our list.

1. Go to http://lists.rpi.edu.
2. Select your Mailing List Domain from the choices on the left: lists.rpi.edu
3. Click on the Login upper right then login with your RCS email address (userj@rpi.edu) and password.
4. You can search for the mspilot list either alphabetically through the List of Lists tab or via the Search lists
5. Click on the list name (mspilot@lists.rpi.edu). In the left menu, select Subscribe.

The mailing list address is mspilot@lists.rpi.edu. Please be sure to add it to your contact list.

MultiMedia Services requests that all Mediasite users remain subscribed to the list and monitor it for updates. Messages are sent only for emergency outage notifications, or announcements of updates and changes to the system.

Technical Support

Technical support is available by submitting a support request, and select “Mediasite Support and Training” as the Multimedia Request category. Please describe your issue or question in as detailed a manner as possible, and if available, include the following information:

• Your operating system (Windows or Mac, and version)
• Your location (on or off campus, within or outside of the US)
• Your browser, and whether you have tested in multiple browsers
• Your network connection (WiFi or wired)

All responses to support questions will be made within 1 business day.

Last Reviewed:  21-Nov-2022