Overview
How to configure the native iOS mail app for Exchange Online on mobile devices.
Please note: If this is the first time you are configuring this app for your userid, you need to request access first: Microsoft Office 365 Applications and Add-Ons
Procedures
To configure iOS Mail app:
- Close the mail app if open
- Tap Settings - Scroll down to Mail
- Tap Accounts - tap Add Account
- Tap Microsoft Exchange --
- Enter RPI email address - description optional update
- Tap Next in upper right
- Tap - Sign in - enter password
- Tap - Save
- If prompted for Duo accept
- Go back to Settings - wait for the Success screen to process and clear on its own
- accept permission prompt
- Save
- Open Mail app
-
To update email signature
- Tap Settings from home screen
- Scroll down to Mail
- Scroll down to Signature
- check Per Account (if you have more than one emailaccount setup on phone) - and enter signature for RPI email
To remove RPI email from iOS Mail app:
- Tap Settings - Scroll down to Mail
- Tap Accounts
- Tap RPI email
- Scroll down tap Delete Account
Periodically you will need to re-authenticate:
References
None at this time
Last Reviewed: 19-July-2022
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