Thunderbird configuration for Exchange Online.
Connect to RPI network
You will need to connect to RPI's network for initial configuration. You can do this either hardwire or use the RPI WiFi (rpi_wpa2). If off-campus, you will need to use the VPN. (VPN connection is not needed after successful migration but may be needed for this initial configuration)
Follow these three articles in order if you need to still setup the VPN:
1. Open Thunderbird.
2. In the far top right corner of the Thunderbird window, click the three horizontal line icon button, and click on Preferences in the popup dropdown menu.
- Note: On Ubuntu's Thunderbird, click on Settings in the popup dropdown menu.
[Selecting preferences in popup dropdown menu.]
3. In the Preferences window select Privacy & Security in the left column
4. In the Privacy section near the top middle of the screen, underneath the Web Content heading, check the box next to Accept cookies from sites.
5. Set the Accept third-party cookies drop-down menu to Always
6. Set Keep until drop-down menu to they expire.
[In web content, setting accept third-party cookies option to always, and setting keep until option to they expire.]
7. In the far bottom left corner of the Preference window, click the link to Account Settings.
[Selecting account settings.]
8. In the bottom left corner of the Account Settings window, click on Account Actions and select Add Mail Account from the popup menu.
9. In the Account Setup window, fill out the three text boxes for you name, email address, and password. The email address will be your RPI email address, and your password with be the one associated with your RCS account.
10. Click on the Configure manually link under the password textbox.
[Selecting the configure manually link after typing in full name, email address, and password in associated text boxes.]
11. In the Manual configuration section, click on the Advanced config link towards the bottom.
12. A Confirm Advanced Configuration popup box will appear on your screen. Click the OK button.
13. In Account Settings window, you will now see your RPI email now listed. Select Server Settings (associated with your RPI email and type in the following:
a. Server Name: outlook.office365.com
b. User Name: Your RPI Email Address
c. Port: 993
d. Connection security: SSL/TLS
e. Authentication method: OAuth2
[Typed in server name, port, and user name in associated text boxes. Changed connection security and authentication method settings.]
14. In Account Settings window, select Outgoing Server (SMTP) in the lefty column.
15. You will see an outgoing server in the list of outgoing servers associated with your RPI email address, do not select it. Instead, click the Add... button.
[Selecting add button in account settings for outgoing server (SMTP) settings.]
16. In the SMTP Server popup window, type in the following:
a. Description: RPI Email (you can type anything for the description)
b. Server Name: smtp.office365.com
c. Port: 587
d. Connection security: STARTTLS
e. Authentication method: OAuth2
f. User Name: Your RPI Email Address
[Typed in description, server name, port, and user name in associated text boxes. Changed connection security and authentication method settings.]
17. Click the OK button.
18. Remove the other outgoing server that was pre-generated for you RPI email. You may need to set the outgoing server to default in order to remove it. To do this select the recently configured outgoing server, and click the Set Default button.
[Selecting set default button in outgoing server (SMTP) settings.]
19. As long as the unconfigured RPI outgoing server is not the default server, you can select it, and click the Remove button to remove it.
20. If you don't want to keep the RPI Email as the default outgoing server, select your RPI Email Address in Account Settings, and change the outgoing server to the desired one.
[Changing outgoing server (SMTP) to the recently created, RPI Email -smtp.office365.com]
Log into Your RPI Microsoft Account
Now that you have changed all of the settings, you'll need to log into your RPI Microsoft account so that Thunderbird can authenticate properly.
1. Go to the Inbox for your RPI email account (found on Thunderbird's home screen).
2. A popup window should now appear asking you to sign in to your RPI Microsoft Account. (This window might appear behind the main Thunderbird window, so you may need to go looking for it.)
[Typed in email when prompted by the Microsoft sign in popup window.]
3. Enter your full RPI email address and click on the “Next” button. You will then be prompted for your RCS password.
4. Once you've entered both of these things, you should then see a prompt from the Duo Two-Factor-Authentication system, either asking for a second password or telling you that a notification has been sent to your mobile device:
[Popup window indicating DUO sent a notification to mobile device.]
5. Having made it through the Duo system, you'll be asked if you wish to Stay signed in? Personal preference if you want - Check the box that says Don't show this again and click on the Yes button.
Having completed the configuration and authentication steps, you should now double-check that everything is working properly.
None at this time.
Last Reviewed: 19-July-2022